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Nyheter i Zoomtext och Fusion 2021

Publicerad: 26/6, 2023

New Voice Assistant to Help with Various Fusion and ZoomText Commands and Features

Voice Assistant provides a way to interact with Fusion and ZoomText in Windows 10 using speech input. Supported languages include English, Dutch, German, Spanish, and French. You can ask Voice Assistant to help you with various Fusion or ZoomText features using natural language and speech. This means that the same action can be performed using similar phrases instead of a single predefined voice command. For instance, to increase magnification, you could say "zoom in" or "increase zoom level" or "increase magnification."
Unlike keyboard shortcuts, which can be hard to remember, natural voice commands are an easier way to interact with Fusion and ZoomText. Using voice input to control actions can also benefit users with any conditions that prevent or limit them from using a keyboard effectively.

Using Voice Assistant

Voice Assistant accepts voice commands to perform Fusion and ZoomText functions. To activate the feature and the listening process, you can use either a wake word, a key combination, or the user interface. You can speak voice commands using your computer's internal microphone, an external microphone, or a wired headset's microphone.
Note: Since all voice recognition processing is performed over the Internet using Microsoft Services in the cloud, there may be a slight delay depending on your connection.

  1. To begin listening for a specific command, do one of the following:
  • Press the key combination, CAPS LOCK+ALT+SPACEBAR.
  • Speak the wake word which alerts the software to begin listening for a voice command, similar to using an Alexa or Google Home device. The wake word for ZoomText and Fusion is "Zoomy." Speak this word followed by a specific command, such as, "Zoomy, speech off" or "Zoomy, zoom in."
  • Click the microphone button in the upper right corner in the Fusion or ZoomText toolbar.

Note: The wake word is not available if you are using a Bluetooth microphone. In this case, you must press CAPS LOCK+ALT+SPACEBAR before speaking the voice command.

When Voice Assistant starts listening for a voice command, a short audible notification plays, and a visual indicator appears on the screen.

You can now speak the command. After hearing a voice command, a different audio and visual indicator plays and displays until the command is processed.

  1. When complete, the visual indicator disappears, another audio indicator plays, and the requested action is performed.
    If Voice Assistant does not hear anything, it says, "Sorry, I didn’t hear anything."
    If Voice Assistant does not understand or if the voice command is not supported, it says, "Sorry, I didn’t catch that."
    Here are a few commands you can try to help you get started. Remember to say "Zoomy" or press CAPS LOCK+ALT+SPACEBAR before speaking each command:
  • Help
  • Zoom in
  • Zoom out
  • Toggle zoom
  • Color off
  • Color on
  • Speech on
  • Speech off
  • Talk faster
  • Talk slower

Turning Voice Assistant On and Off

To turn off and disable Voice Assistant, do one of the following:

  • Use the voice command, "Voice Assistant off."

On the Tools toolbar tab, select the Voice Assistant button.

  • Click the down arrow on the Voice Assistant button and choose Settings.
    In the Voice Assistant Settings dialog box, clear the "Enable Voice Assistant" setting.
  • In the Startup Wizard, clear "Enable Voice Assistant" in the Voice Assistant page.
    (Fusion > Preferences > Run Startup Wizard or ZoomText > Preferences > Run Startup Wizard)

Note: When Voice Assistant is off, the microphone button in the upper right corner in the ZoomText and Fusion toolbar is unavailable.

Turning Off the Wake Word

You can turn off the wake word and use CAPS LOCK+ALT+SPACEBAR instead to make Voice Assistant begin listening for a command. You can then speak the command after pressing the keystroke.
To turn off the wake word, do one of the following:

  • Use the voice commands, "Wake word off" or "Disable wake word."
  • Toggle off "Listen for wake word Zoomy" in the Voice Assistant Settings.

Note: When the wake word is off, you must always press CAPS LOCK+ALT+SPACEBAR first to tell Voice Assistant to begin listening for a command.

Turning Off Voice Assistant Sounds

To turn off the sounds associated with the wake word and command processing, do the following:

  1. On the Tools toolbar tab, click the arrow next to Voice Assistant or navigate to Voice Assistant and press the DOWN ARROW key.
  2. In the Voice Assistant menu, choose Settings.
    The Voice Assistant Settings dialog box appears.
  3. Choose "Enable Voice Assistant sounds" to toggle wake word and command processing sounds on or off.

FS Support Tool for Gathering System Information

The FS Support Tool is a new utility that collects information about your computer and sends a report to our Technical Support and Software Development teams to help us troubleshoot any issues you may be experiencing while running Fusion or ZoomText. You will typically be asked to run this utility during a technical support session if it is determined that additional details about your system are needed. Some information that is collected includes:

  • System information such as processor, RAM, operating system, architecture, and more
  • Event logs
  • Version of Adobe Reader (if installed)
  • Versions of all installed web browsers
  • Information on installed Microsoft Office applications
  • Crash dumps
  • Installation logs
  • Currently running system processes
  • User settings

The FS Support Tool can be started from the ZoomText Support or the Fusion Support menus and guides you through collecting and submitting a report.
Migrating Settings from Previous Releases
When upgrading to a new version of ZoomText or Fusion, any custom settings from a previous release are automatically imported. This includes features such as magnification level, color, pointer, cursor, mouse enhancements, and any custom settings you created for applications. The import is silent (no messages or dialog boxes appear) and begins the first time you start the new version. Custom settings older than the two previous versions will not be imported.

Fusion 2021 Only

Picture Smart Improvements

Introduced in Fusion 2019, Picture Smart allows you to choose a photo and submit it to be analyzed. A description of the image is then displayed in the Results Viewer. To use Picture Smart, press INSERT+SPACEBAR, followed by P to activate the Picture Smart layer. You can then press A to describe a photo acquired from the PEARL camera or a flatbed scanner, F to describe a selected image file in Windows Explorer, C to describe the current control, or B to describe an image on the Windows Clipboard.
Fusion 2021 continues to expand this feature by offering several improvements including:

  • Describing images on web pages: If focused on an image that is part of a web page, such as a photo on Facebook, pressing INSERT+SPACEBAR, P followed by C now describes the photo.
  • Submitting images to multiple services to help improve accuracy: By default, images are submitted to Microsoft for analyzing. However, the Results Viewer now contains a More Results link which submits the image again to additional services for analyzing and displays an updated description. You can also add SHIFT to a Picture Smart command to use multiple services. For example, INSERT+SPACEBAR, P followed by SHIFT+F, SHIFT+C, or SHIFT+B.
  • Using Picture Smart in multiple languages: If you are using Fusion in a language other than English and you attempt to use Picture Smart, Fusion will use machine translation to display descriptions in the particular language. You can also manually choose from 38 languages for displaying results, configurable using the new Picture Smart Language option in Settings Center. To open Settings Center, press INSERT+J, U, E

Please note that these changes, especially the machine translation for other languages, is still experimental, so things may not always work as expected. Results will improve as we continue refining this functionality.

For more information on Picture Smart, press INSERT+SPACEBAR, P followed by QUESTION MARK.

OCR Text Directly into a Word Document

The Convenient OCR (Optical Character Recognition) feature has been enhanced to send recognized text directly to Word. Convenient OCR enables you to access images containing text that is part of the image and displays this information in the Results Viewer. This includes onscreen images such as the graphical setup screen for an application, an inaccessible PDF opened in Adobe Reader, a currently selected image file in Windows Explorer, or a document acquired by the PEARL camera or a flatbed scanner.
If Microsoft Office is installed on your system, you can now:

  • Use the new command INSERT+SPACEBAR, O followed by R to perform OCR on a selected image file in File Explorer or the Desktop and place the recognized text directly into a Word document. You can also press the APPLICATIONS key and choose "Convenient OCR to Word with Fusion" from the context menu.
  • Use the new Open in Word link that appears at the bottom of the Results Viewer once the OCR process is complete.

For more information about using Convenient OCR, press INSERT+SPACEBAR, O followed by QUESTION MARK or refer to the Convenient OCR help topic. To access the help topic in Fusion, press INSERT+J, H, J.

New Keystroke for Setting Punctuation Level

You can now press INSERT+SHIFT+2 on the number row (CAPS LOCK+SHIFT+2 in the Laptop keyboard layout) to cycle through the four punctuation levels which controls how much punctuation Fusion speaks while reading. The available levels are None, Some, Most, and All. Similar to toggling Screen Echo (INSERT+S) or Typing Echo (INSERT+2), the punctuation level will revert back to the previous setting when Fusion is restarted. To permanently set a punctuation level, use the JAWS/Fusion Startup Wizard or Settings Center.
To access the Startup Wizard in Fusion, press INSERT+J, H, Z.
To access Settings Center in Fusion, press INSERT+J, U, E.
Note: Due to issues with some Dell keyboards when using the Laptop layout, you may need to use the RIGHT SHIFT key to perform this keystroke.

Automatic Message Reading in Outlook 365

When you open a message from the Inbox in Outlook 365, Fusion will now immediately begin reading the message contents without reading the title or header information. Currently, messages are not automatically read if you ALT+TAB to an open message, or you press ENTER on a message in the Inbox that is already open.
To further customize how messages are read, open Quick Settings (INSERT+V) while in Outlook, search for "message," and configure any of the resulting options. A few items you might want to change include:

  • Message Header Field with Message Announcement: Turn this option on if you want Fusion to announce the sender's email address and the subject of the message when a message opens or gains focus.
  • Messages Automatically Read: Turn this option off if you do not want Fusion to automatically read messages when they are opened.
  • Speak Window Titles For Read-only Messages Automatically: Turn this option on if you want Fusion to announce the title of the message window when a message opens or gains focus.


Enhancements in ZoomText 2021.2111.2 (November 2021)

The following changes are in the latest ZoomText 2021 update.

  • Resolved an issue where the cursor enhancement did not keep pace with the system caret when scrolling pages in Word, WordPad, and Notepad.
  • Resolved an issue in Chrome and Edge where the cursor enhancement was not following the system caret when using Gmail.
  • Resolved an issue where system focus would be on the Quick Access Bar instead of the Magnification tab controls when first starting ZoomText.

Enhancements in Fusion 2021.2111.1 and JAWS 2021.2111.2 (November 2021)

The following is a list of improvements in the latest Fusion 2021 and JAWS 2021 update.

  • For those who use the Tandem feature, this update is required if you need to establish a Tandem connection with JAWS or Fusion 2022 or higher.
  • Made several improvements to Windows 11 support.
  • Improved JAWS reading of text in Google Docs containing multiple proofing attributes, such as content that is highlighted and also includes a comment.
  • When navigating a table in Google Docs, JAWS now announces the current row or column after reading the cell contents. Additionally, if you have turned off the announcement of table cell coordinates in Quick
  • Settings, JAWS now only reads the cell contents as expected when using the table reading commands (ALT+CTRL+ARROW Keys).
  • Addressed issues in Google Docs where JAWS was not properly indicating inserted, deleted, or commented text at the start or end of a line or a table cell.
  • Addressed an issue with JAWS not reading as expected in some instances when navigating by character.
  • Added a new option to toggle the announcement of text marked as a suggestion in Google Docs. To change this, open Settings Center and locate the Suggested text announcement check box.
  • JAWS now properly reads the title of the current page in Chrome or Edge when using CTRL+TAB to move between open pages.
  • Addressed an issue where JAWS was not indicating the start of commented text in Google Docs when navigating by word.

Enhancements in Fusion 2021.2107.5 and JAWS 2021.2107.12 (July 2021)

Quick Access Bar and New Functionality
Docking the Quick Access Bar
You can now dock the Quick Access Bar to one of four corners on your screen, which will be the default once you have installed this update. This provides a location for the Quick Access Bar to return to when it loses focus. It also makes it easy to find when viewing a magnified screen.
Pinning the Quick Access Bar
You can temporarily pin the Quick Access Bar to the current location of the pointer for easy access. The bar remains in this spot until you unpin it, move it to a new location, or close ZoomText or Fusion.
Restoring Quick Access Bar Shortcuts
The Quick Access Bar can hold a maximum of eight shortcuts. You can customize the bar by removing or replacing the default shortcuts. In this update, you can now restore the bar to its factory default shortcuts. To do this, select the bar’s Customize button and then choose Restore Default.

ONYX Camera

  • Support for the Freedom Scientific ONYX camera has been added to ZoomText.

Cursor Enhancements

  • Resolved an issue where the cursor enhancement was not following the text caret while reading or creating Gmail messages.
  • Resolved an issue where the cursor enhancement was not tracking correctly in the search box.
  • Resolved an issue where the cursor enhancement was appearing in static text on a web page when navigating with the TAB key or mouse.
  • Resolved an issue where cursor enhancement, program echo, and tracking would stop working in Chrome, Edge, and WordPad.
  • Resolved an issue where cursor enhancement was not tracking correctly in Google Docs.
  • Resolved an issue where cursor enhancement was not tracking correctly in Notepad.
  • Resolved an issue where cursor enhancement was not working correctly in Thunderbird.
  • Resolved an issue in Teams where the cursor enhancement would disappear in the Chat window.
  • Resolved an issue where cursor enhancement would disappear in the Command Prompt window.
  • Resolved an issue where the cursor enhancement was not tracking correctly when using keyboard commands to navigate in a Word document.
  • Resolved an issue where the cursor enhancement and focus enhancement were out of sync when using the Windows Start Menu.
  • Resolved an issue where the cursor enhancement would disappear in Notepad.

Focus Enhancements

  • Resolved an issue where the cursor enhancement was not following the text caret while reading or creating Gmail messages.
  • Resolved an issue where the cursor enhancement was not tracking correctly in the search box.
  • Resolved an issue where the cursor enhancement was appearing in static text on a web page when navigating with the TAB key or mouse.
  • Resolved an issue where cursor enhancement, program echo, and tracking would stop working in Chrome, Edge, and WordPad.
  • Resolved an issue where cursor enhancement was not tracking correctly in Google Docs.
  • Resolved an issue where cursor enhancement was not tracking correctly in Notepad.
  • Resolved an issue where cursor enhancement was not working correctly in Thunderbird.
  • Resolved an issue in Teams where the cursor enhancement would disappear in the Chat window.
  • Resolved an issue where cursor enhancement would disappear in the Command Prompt window.
  • Resolved an issue where the cursor enhancement was not tracking correctly when using keyboard commands to navigate in a Word document.
  • Resolved an issue where the cursor enhancement and focus enhancement were out of sync when using the Windows Start Menu.
  • Resolved an issue where the cursor enhancement would disappear in Notepad.

Mouse Echo

  • mproved mouse echo delay performance when hovering over words.


  • AppReader
  • Resolved an issue where cursor enhancement, program echo, and tracking would stop working in AppReader.
  • Resolved an issue with Edge where AppReader would stop working.
  • Resolved an issue where Text View mode in AppReader was not correctly highlighting or reading Japanese text.
  • Resolved a reported issue where some AppReader and Text Cursor commands were not working correctly when reading Japanese text.
  • Resolved an issue where AppReader was skipping words in lines of text containing links.
  • Resolved an issue where AppReader treated quotation marks as words when reading Spanish text.
  • Resolved an issue where AppReader was not reading text correctly in Chrome, Edge, Firefox, Thunderbird and Teams.


Enhancements in JAWS 2021.2105.53 and Fusion 2021.2105.8 (May 2021)

Easier Navigation Through Email Threads in Outlook

It is quite common, particularly in a work or school environment, for email messages to include several people, resulting in lengthy message threads as participants reply and add to the conversation. When opening an email that contains a thread of messages, including replies or forwards, it can be time consuming to read through the thread with JAWS or Fusion using the ARROW keys to locate particular responses as you need to move through all of the header information for each message.

To make this easier, you can now use the N or SHIFT+N Navigation Quick Keys to quickly move to and place focus at the beginning of the next or previous message in an open email thread, skipping over all of the header information. As you navigate with these commands, JAWS and Fusion reads who the message is from, the date it was sent, and the first line. If you determine this is not the message in the thread you were looking for, continue using N or SHIFT+N until you reach the message you want. While reading a particular message in the thread, pressing ALT+1 or ALT+2 now announces the sender or date of the message at your current location. To review sender and date info for the entire email, press CTRL+HOME to move back to the top before pressing ALT+1 or ALT+2.

Note: Currently, this feature is only available while reading an email and not when editing a message. Additionally, while currently limited to messages containing replies and forwards from Outlook, we will continue to improve this feature over time to support emails from other sources like Gmail and iOS.

Voice Assistant Improvements

In the initial 2021 release, we introduced Voice Assistant, a new way to interact with JAWS in Windows 10. Voice Assistant offers a convenient option for quickly performing various JAWS commands using natural speech instead of memorizing specific keystrokes. Since its introduction, we have received numerous requests from customers wanting to be able to access more JAWS features by voice in order to increase productivity.

Some JAWS features you can now access by using voice commands include:

  • Selecting Text, especially blocks of text, has never been easier. Just locate the spot where you wish to begin selecting and say "Hey Sharky, Start Selection." Then navigate to the location where selection should end and say "Hey Sharky, Finish Selection." You did it! At that point, all text between the two locations will be highlighted. You can confirm using the SHIFT+INSERT+DOWN ARROW Command to verify you got it all. This works on Web Pages, in Documents, and even in Emails.
  • Working with the JAWS speech history without remembering any keystrokes is now even easier. Try any of the following:
    • "Hey Sharky, Show Speech History"
    • "Hey Sharky, Copy Speech History to Clipboard"
    • "Hey Sharky, Clear Speech History"
  • Working with Technical Support just got easier. Have you ever been asked to get the version information for your software or operating system? Try this out:
    • "Hey Sharky, Virtualize Version Info"
    • "Hey Sharky, Copy Version Info to Clipboard"
  • You can now ask JAWS to help virtualize a control or window, or even copy them directly to the Clipboard. For example, go to the JAWS About dialog box, and try the following:
    • "Hey Sharky, Virtualize Window"
    • "Hey Sharky, Copy Window"
    • "Hey Sharky, Virtualize Control"
    • "Hey Sharky, Copy Control"
  • When navigating Word documents and Outlook messages, you can use Voice Assistant to work with various elements like headings, tables, and graphics. Try the following:
    • "Hey Sharky, List Headings"
    • "Hey Sharky, Next Table"
    • "Hey Sharky, List Graphics"
  • When editing a Word document or Outlook message, you can use Voice Assistant to move to Spelling or Grammatical errors. For Example, try:
    • "Hey Sharky, Next Spelling Error"
    • "Hey Sharky, Next Grammatical Error"
  • While reading a message in Outlook containing several replies or forwards, you can now say "Hey Sharky, Next Message" or "Previous Message." You will skip the headings and get right to the various replies within that email.
  • When focused on math content in Word that you wish to navigate, you can now say "Hey Sharky, Math Viewer." This opens the JAWS Math Viewer where you can explore the current equation.
  • To edit a math equation using the new Braille Math Editor, move to the equation and say "Hey Sharky, Math Editor."
  • Toggle the Braille or Text Viewers on or off by saying "Hey Sharky, Braille Viewer" or "Text Viewer."
  • Start or stop a JAWS Tandem session by saying "Hey Sharky, Tandem."
  • Open the Select a Voice Profile dialog box by saying "Hey Sharky, Voice Profile."
  • To access something in the System Tray, try saying "Hey Sharky, System Tray."
  • Speak the most recent Windows notification by saying "Hey Sharky, Notification."
  • If you have a laptop and want to know the charge level of its battery, just say "Hey Sharky, Battery."
  • On a web page, open the Custom Label dialog box for labeling an element by saying "Hey Sharky, Custom Label."

Braille Math Editor

JAWS and Fusion currently supports reading Math equations on web pages that are displayed using MathML, or math equations in Microsoft Word documents inserted using the native Word math format. You can navigate the individual elements of an equation using the Math Viewer, accessed by pressing ENTER from a web page or INSERT+SPACEBAR followed by EQUALS from a Word document when focused on the equation. If JAWS braille translation is set to Unified English Braille or United States English Grade 1 or Grade 2 output, math expressions are also shown on a braille display using Nemeth Braille format.

The new Braille Math Editor in JAWS now enables braille users in Windows 10 to input their own equations, and in Office 365, edit existing equations in Word documents. To open the Math Editor, press the layered command INSERT+SPACEBAR followed by SHIFT+EQUALS (plus sign). Focus braille display users can also press DOTS 3-4-6-7 CHORD. Similar to reading math content, JAWS braille output must be set for one of the English Grade 1 or Grade 2 translation settings in order to launch the editor.

When the Math Editor opens, focus is placed into an edit field where you can immediately begin typing the equation in Nemeth braille from your braille display's keyboard. As you type, a preview pane below the edit field visually displays the equation so a sighted teacher or parent can review it. Once you are finished inputting the math equation, press ENTER or choose the Accept button to close the Math Editor. If you are in Word, the equation you entered is automatically inserted into the document at your current location. The equation is also copied to the Clipboard so you can paste it in other applications.

Opening the Math Editor while focused on a math equation in a Word document displays the existing equation in Nemeth Braille, allowing you to edit or replace it. After making any changes and pressing ENTER to close the editor, the current equation in the document is replaced by the new or modified equation.

Note: After inserting or modifying an equation in Word from the Math Editor, the blinking cursor (dots 7 and 8) on the braille display always remains at the beginning of the math content, even as you move by character with the LEFT and RIGHT ARROW keys. If you need to insert another line of math content, first press the END key to move to the end of the current math content and then press ENTER.

While the Math Editor is opened, you have the following additional options:

  • Press CTRL+N to start a new equation.
  • Press CTRL+P to preview the current equation in the Math Viewer. When finished, press ESC to return to the Math Editor.
  • Press ALT+E to open the edit menu where you can copy your Nemeth Braille to the Clipboard using a specific format. MathML is the default format when copying, however, depending on the application where you intend to paste the equation, you can also choose to copy your Nemeth Braille to LaTeX or Braille ASCII. After choosing a format to copy to, paste the equation into the specific application before pressing ENTER or selecting Accept to close the Math Editor as this always copies as MathML and will erase the current clipboard contents.

To learn more about Nemeth Braille, check out this Nemeth Tutorial which teaches this braille code beginning with the very basics up through advanced mathematics.

Other Changes

  • Resolved an issue where JAWS was not announcing the download status of files in Edge Chromium.
  • Addressed an issue where the text of a link in a GMail message was not being read if it spanned multiple lines.
  • When selecting a link or button on a web page that opens a modal dialog such as a calendar, resolved an issue where JAWS was reading the entire contents of the dialog all at once as soon as it gained focus.
  • JAWS now indicates when you move in and out of text in Google Docs that is marked as a suggestion.
  • Expanded the description in Commands Search for setting a temporary PlaceMarker (CTRL+WINDOWS+K) to describe how this keystroke is used as part of selecting text.
  • Added the Copy Speech History to Clipboard keystroke (INSERT+SPACEBAR, CTRL+H) to Commands Search.
  • Updated the description in Commands Search for the Read Address Bar keystroke (INSERT+A) so it can be found by searching for either "URL" or "address."
  • If the Navigation Quick Key Manager is launched from an Outlook message, the Navigation Quick Key N for moving through messages in a thread, is now listed so you can reassign it if necessary. The Navigation Quick Key Manager is located in the Run JAWS Manager dialog box (INSERT+F2).
  • Resolved an issue where Navigation Quick Keys in Outlook messages would sometimes unexpectedly stop working until you moved focus away then back to the message.
  • When selecting text in Outlook messages for copying and pasting, addressed an issue where selection was not always working as expected, causing the wrong text to be selected. This occurred most often in messages containing lists.
  • Updated the INSERT+H help for Excel to list all of the latest JAWS hot keys.
  • Added a new dictionary rule for "FYI" so JAWS no longer says the more verbose "for your information" when encountering this acronym.

Enhancements in ZoomText 2021.2105.25 and Fusion 2021.2105.8 (May 2021)

Quick Access Bar (QAB) feature available now for ZoomText and Fusion Users
The Quick Access Bar is a new feature available in ZoomText and Fusion when running on Windows 10. This toolbar lets you place up to eight shortcuts of your most commonly used magnification and speech features in one convenient place. For mouse users, the benefits are twofold. First, you no longer have the distraction of leaving your current app to find the ZoomText or Fusion toolbar to perform an action and then returning to and trying to find your previous place in the app. Second, you do not have to memorize keystrokes for all the different things that you can do with ZoomText and Fusion.
There are several ways to launch the Quick Access Bar. You can:

  • Press CAPS LOCK+SPACEBAR+Q (this keystroke also works for Fusion when using Laptop keystroke layout)
  • Press INSERT+SPACEBAR+Q (when running Fusion using Desktop keystroke layout)
  • Click the Quick Access Bar shortcut located on the right side of the ZoomText or Fusion toolbar


When launched, the Quick Access Bar appears on the screen as a vertical icon bar at the same location as your mouse pointer. Selecting the arrow at the bottom of the bar lets you expand it into a window that shows both icons and text descriptions.

In addition, there is a Customize button that opens a window to let you add and remove features that you want on the bar. You can even move them in the list to change the order to better suit your needs. To do this, move focus to a feature in the list, right-click and choose Move Up or Move Down.

Adding Shortcuts

Note: You can have a maximum of eight shortcuts on the bar. Before adding another shortcut to the bar, you must delete an existing shortcut. See Deleting Shortcuts for more information.
To add a shortcut, do the following:
1. Expand the Quick Access Bar, click the Customize button, and then the Add Shortcut button.

2. Scroll through the list of available features in the Add Shortcut dialog box, select the item you want to add, and click OK. The feature now appears in the Quick Access Bar.

The Customize dialog box appears.

  1. Click Add Shortcut.

The Add Shortcut dialog box appears.

  1. Scroll through the list of available features in the Add Shortcut dialog box, select the item you want to add, and click OK


Deleting Shortcuts

  1. To delete a shortcut from the bar, do the following:

  1. Click the Customize button located at the bottom of the bar.

The Customize dialog box appears.

  1. Select a shortcut, and click the Delete icon (located to the right of the shortcut name) to remove the shortcut.

  1. Repeat step 3 to move other shortcuts. When finished, click OK to close the Customize dialog box.


Other ZoomText Changes

  • Resolved a customer reported issue where Firefox would crash when logging on to the ING Bank website.
  • Resolved a customer reported issue where ZoomText was not reading correctly when running Chrome on a second monitor.
  • Resolved an issue where the Voice Assistant key combination CAPS LOCK+ALT+SPACEBAR was not working in AppReader/Text View
  • Resolved an issue where Background Reader command keys (for example, ENTER, LEFT ARROW, RIGHT ARROW, etc.) were not working.
  • Resolved an issue with focus tracking not updating properly after opening folders in the Windows 10 Start menu.
  • Resolved several issues where focus tracking and program echo were not working correctly when navigating in File Explorer, Control Panel, and ribbon tabs.
  • Resolved an issue where the installation process would freeze when installing ZoomText on a Windows 7 computer.


Enhancements in JAWS 2021.2103.174, Fusion 2021.2103.12 and ZoomText 2021.2103.73 (April 2021)

You can now use PlaceMarkers to mark cells in an Excel workbook similar to how they are used in Word documents. The following commands are now supported:

  • Set a PlaceMarker on the current cell, press CTRL+WINDOWS+K. Only one PlaceMarker can be set per worksheet.
  • Move to the cell PlaceMarker on the current worksheet, press ALT+WINDOWS+K. To move to a cell PlaceMarker on another worksheet, first press CTRL+PAGE UP or CTRL+PAGE DOWN to move to the specific worksheet.
  • List all cell PlaceMarkers in the workbook, press ALT+CTRL+WINDOWS+K.
  • Select all cells between the cell PlaceMarker and your current location, press INSERT+SPACEBAR followed by M.

Microsoft Teams

  • Updated the JAWS INSERT+W help to now include all currently available Teams keystrokes.
  • Resolved an issue in Teams where messages were double speaking in chat pop out windows.
  • If you press CTRL+PERIOD to display all Teams commands, JAWS now also reminds you about using INSERT+W as an easier way to access this information.
  • Removed the ALT+T command as you can now use the Teams keystroke, CTRL+3, to move focus to the Teams and Channels tree view.

Support for Reading Comments and Other Revision Types in Google Docs

In Google Docs, JAWS and Fusion now indicate the following as you navigate documents:

  • Text that includes comments. When JAWS indicates you are in a section of text that has a comment, press ALT+SHIFT+APOSTROPHE to read the associated comment including any replies. Press ALT+SHIFT+APOSTROPHE twice quickly to activate the Virtual Cursor and move focus to the comment details page. Press ESC to return to the document.
  • Text that has been inserted or deleted.
  • Text that is highlighted or has been called out for some reason, such as a section of text in a document currently being edited by another user. JAWS says "mark" and "end mark" as you move in and out of this highlighted text.

If you prefer to not receive announcements for one or more of these items, open Settings Center and turn off Comment announcement, Inserted text announcement, Deleted text announcement, or Marked text announcement. All of these options are located in the Proofing group under Text Processing.

New Installation Command Line Option for Disabling External Services

Starting with the April 2021 releases of JAWS, ZoomText, and Fusion, when performing a full install, IT professionals and network administrators can add the /DisableExternalServices command line option to turn off all product features that reach out to the internet. For example:
c:InstallerPackage.exe /DisableExternalServices

Once JAWS, ZoomText, or Fusion is installed after using this command line option, features that are no longer available for use include Research It, FS Support Tool, Voice Assistant, Error Reporting, JAWS Tandem, Picture Smart, and Anonymous Usage Data Collection. Note that using the software in a remote access environment will still be available. Turning off features that connect to the internet is especially important for installs in secure locations such as banks, hospitals, and government agencies.

For more information, run the setup package with the /Help command line option.

Other Changes

  • When joining a Zoom meeting and you are prompted to enter your name, addressed an issue where JAWS was not reading the name in the edit field if the screen resolution was set to 150 percent, which is common on most modern laptops. This caused users to enter their name again which in turn caused it to be read multiple times in meetings. This fix also resolved an issue with selecting text in console windows at high resolution settings.
  • In Excel, resolved a reported issue where JAWS was saying "entering table" when pressing F2 to edit a cell's contents.
  • When navigating a worksheet in Excel using the mouse in JAWS or Fusion, cell contents are now read first followed by the cell coordinates.
  • In Microsoft Word, when encountering text in a document that is both a heading and a link, resolved a reported issue where JAWS was not indicating the link.
  • Addressed a reported issue where JAWS was unexpectedly displaying an error message in Outlook when pressing ALT+SHIFT+L from the body of a new message to list misspelled words.
  • Starting with the April 2021 updates of JAWS and Fusion, Grammar detection in Settings Center is on by default for all application except Word and Outlook. This enabled JAWS and Fusion to automatically announce grammatical errors in web-based editors like Google Docs. See the following TSN for more details.
  • Updated the descriptions in JAWS Commands Search (INSERT+SPACEBAR, J) for the Append Selected Text to Clipboard (INSERT+WINDOWS+C) and View Clipboard Text (INSERT+SPACEBAR, C) commands to help clarify that these features are especially useful when you only want to copy and paste text without extra formatting.
  • Resolved a reported issue where JAWS was not indicating the state of check boxes in the BARD Express app in braille.
  • Addressed a reported issue where Tandem Direct was not available when running JAWS in Remote Desktop or Citrix.
  • Removed the Business Search Research It lookup source due to changes to the website which no longer allows us to retrieve information.
  • Removed the ability to use JAWS to customize message lists in Mozilla Thunderbird based on changes in the way list views are presented which caused this feature to no longer work as expected in this application.
  • Turkish is now included as an available language option during a full install.

Enhancements in ZoomText 2021.2103.73 (April 2021)

The following is a list of improvements made between the February 2021 updates and the April 2021 updates.

Voice Assistant

  • By default, Voice Assistant listens for the word "sharky" for JAWS and "zoomy" for ZoomText and Fusion before accepting any commands. However, to help decrease the possibility of starting Voice Assistant when you didn't intend to, you now have the option to say the phrase "hey sharky" or "hey zoomy" instead. To configure this for JAWS, navigate to the Voice Assistant group in Settings Center and change the Wake word option. To configure it for ZoomText and Fusion, select the Voice Assistant split-button located in the Tools toolbar tab, and select "Listen for wake word 'Hey Zoomy'."
  • It is no longer necessary to say the word "toggle" when turning on or off features including Audio Ducking, Screen Shade, Speech On Demand, and the Virtual Cursor. For example, saying "Audio Ducking" now turns this feature on or off depending on the current state.
  • When changing the speech rate, you now only need to say "voice rate" followed by a number. For example, "voice rate 50" sets the speech rate to 50 percent. You can even just say the number, and the speech rate will change appropriately.
  • To launch the JAWS Dictionary Manager, you now only need to say "dictionary."
  • Voice Assistant now immediately stops listening once you have spoken a command. This helps in situations where someone else may begin talking which could cause Voice Assistant to not process the command correctly.
  • Voice commands that generate speech output now work as expected even if JAWS and Fusion are set to Speech On Demand.

Other ZoomText Changes

  • Resolved an issue where the title of the current window was repeated while navigating in it.
  • Resolved an issue where AppReader would mistake abbreviations (such as the salutations Mr. or Ms.) as the end of a sentence.
  • Resolved reported issues with the Background reader app.
  • Resolved an issue where reading zones were not working correctly in Chrome and Edge.
  • Resolved an issue where ZoomText would shut down after starting Background Reader.
  • Resolved an issue where switching among applications with different color enhancement settings would cause the screen to freeze.
  • Resolved an issue where focus tracking would not work in Word after unlocking a computer.
  • Improved overall stability and performance of focus and cursor tracking in Outlook 2016, Excel 2010 and Excel 2016.


Enhancements in JAWS 2021.2102.34 and Fusion 2021.2102.20 (February 2021)

Virtual Cursor Support Now Available in Windows 10 Universal Apps

The Virtual PC Cursor, used to read web pages, PDF documents, and emails in JAWS and Fusion, has been extended to work in Windows universal applications. Universal apps are usually obtained from the Microsoft Store, however some apps, such as Weather or the Calculator, are pre-installed as part of Windows.

Once the Virtual Cursor is enabled in a universal app, it greatly improves the reading experience by allowing you to:

  • Use the ARROW keys to navigate the app's contents just like a web page.
  • Use Navigation Quick Keys to quickly move to specific elements like Regions, Headings, lists, tables, form fields, and more.
  • Display a list of links (INSERT+F7), headings (INSERT+F6), and form controls (INSERT+F5).
  • Use Forms Mode to type text or interact with other controls.

Currently, Weather is the only app where the Virtual Cursor is on by default. As you use other universal apps, press INSERT+Z to manually activate the Virtual Cursor and try navigating to see if you notice any improvements with how JAWS reads.

Pressing INSERT+Z is used to toggle the Virtual Cursor in HTML applications. However, if focus is in a universal app, pressing INSERT+Z results in JAWS announcing that the Virtual Cursor is toggled for UWP (Universal Windows Platform) apps and the UWP virtual cursor is temporarily toggled for the current UWP app. If you decide you want the UWP Virtual Cursor enabled by default for a particular app, open Settings Center (INSERT+6 on the number row) from the app and select the Enable Virtual Cursor for Windows Universal Apps check box.

Note: While the Virtual Cursor may greatly improve the experience when using certain universal apps, there will be many of these apps where there is really no need for the Virtual Cursor. A great example where users will not need to use the Virtual Cursor is the Windows Calculator as it works well using the default cursor and you can easily navigate using the TAB Key and ARROW keys to find all controls. The Calculator doesn't have static text like in the Weather app that you would need to read.

Other Changes

  • When focused in a Teams chat, pressing INSERT+T now indicates the current status of the other participant along with the window title.
  • If focused on a link and you press INSERT+F1 for screen-sensitive help, the link address is displayed at the top of the help window. This enables you to quickly verify the source of a link in an email message or on a web page if there is concern that it could be a phishing link.
  • You can now type text from a braille display into a Microsoft Teams chat using contracted braille input.
  • Added a new JAWS Dictionary entry for "QA."
  • In Google Docs, resolved an issue where an extra "blank" announcement was heard when reading by word.
  • Resolved reported issues that occurred when trying to re-authenticate credentials for an online Microsoft account. After typing the first character, JAWS exited Forms Mode and you were unable to complete the process with JAWS running.
  • Resolved a reported issue where JAWS was not automatically reading the state of check boxes in the Grammar Settings dialog box of the Proofing options for Word.
  • Addressed a reported issue where JAWS was not reading as expected when attempting to search for special characters in Word, such as a manual page break.
  • If a graphic in a Word document is selected and the document contains multiple graphics, when the TAB key is used to move through the different graphics, JAWS now announces the kind of image and its text alignment. Additionally, the type of image is indicated when reading the current line, and reading by word or character indicates the alignment and dimensions of the image. If you prefer not to hear the alignment and dimensions of graphics, open Quick Settings (INSERT+V) and clear the Include Graphical Dimensions and Include Graphic Alignment Description check boxes.
  • Addressed issues with JAWS sometimes double speaking in Microsoft Office when toggling bold, italics, or underline.
  • Resolved reported issues of Volume fluctuating with JAWS and Fusion while navigating Word documents using the Proof Reading Scheme. Moving quickly through the document with the ARROW keys was much worse than navigating slowly and letting it finish reading.
  • Resolved a PowerPoint issue related to opening a slide show using something referred to as "Browsed by an individual (window)" rather than the expected, "Presented by Speaker (full screen)." Microsoft has now added a change to UIA in PowerPoint versions greater than 16.0.13517 which allows JAWS to read the slide show in either case.
  • When editing Alt text for graphics in PowerPoint using a braille display, resolved a reported issue where cursor routing was not working as expected.
  • Resolved an issue where the Avoid Speech Cut Off feature stopped working when using the Sound Cards option in the JAWS Utilities menu to switch to another sound device.
  • For users experiencing issues with JAWS and Fusion not reading as expected in the Windows 10 Start Menu, as well as in Universal apps including Weather or Calculator, open JAWS Settings Center (INSERT+6), press CTRL+SHIFT+D to load the Default File, search for "start", and select the Start menu: Access-Out-of-Process check box.
  • Addressed a reported issue where JAWS language detection on web pages was not working as expected for Mandarin text, even if the page used the correct language tags and a Mandarin Vocalizer Expressive voice was installed. Note that this change only affects the default Vocalizer Expressive voice profile for each language. Refer to this Technical Support Notice for details on applying this change to any custom voice profiles.


Enhancements in JAWS 2021.2012.57 and Fusion 2021.2012.15 (January 19, 2021)

The following are a list of improvements made in the January 2021 JAWS and Fusion releases.

  • A new feature was introduced earlier this month, designed to let a user change the volume of JAWS speaking or the system volume itself using a layered keystroke: INSERT+SPACE, V followed by J for JAWS or S for System. Since this change, Eloquence users reported hearing Ticks when reading and typing, especially around the letter O. We also had reports of the volume randomly changing when reading documents or web pages. These issues are now resolved.
  • Resolved an issue where pressing INSERT+ALT+SPACEBAR was not starting the Voice Assistant in JAWS or Fusion.
  • The JAWS voice commands to speak faster or slower now adjusts the speech in larger increments.
  • Addressed an issue where JAWS was not reading table headings in Excel.
  • Added a new JAWS Dictionary entry for "DocuSign."
  • When spell checking a document in Word, resolved an issue where JAWS was not reading as expected when navigating by word through the text containing the error.
  • Resolved an issue where attachments were not being reported correctly in the Danish version of Outlook 2019.
  • In the Italian version of JAWS, addressed an issue where the keystrokes to access the Braille and Text Viewer layer, as well as the Volume layer, were not working as expected.

Enhancements in JAWS 2021.2012.48 and Fusion 2021.2012.8 (January 5, 2021)

The following is a list of improvements made between the initial 2021 release and the January 2021 update.

New Layered Keystrokes for Adjusting JAWS and System Volume

Many users working with conferencing applications like Zoom and Teams have raised the issue of JAWS volume blocking their ability to hear a meeting or webinar while trying to navigate in other applications. To solve this issue, we have introduced a new feature that lets you easily adjust the volume of JAWS independently from the volume in other applications, such as Zoom, Teams, Skype, YouTube, or other apps that play audio.

JAWS and Fusion now offer a set of layered keystrokes for quickly adjusting volume. To access this layer, press INSERT+SPACEBAR, followed by V. Next, press J to control the volume of JAWS speech or S to control the main system volume. After pressing J or S, use the ARROW keys to raise or lower the volume in small increments, or PAGE UP or PAGE DOWN to raise or lower the volume in larger increments. Press ESC to exit the layer when finished. Volume changes remain in effect until you later adjust them using the same commands.

Note: When adjusting volume with the ARROW keys or PAGE UP and PAGE DOWN, the lowest level that can be set is 10 percent.

New Voice Assistant Option for Selecting the Microphone

You now have the option to choose which microphone the Voice Assistant uses when listening for commands. By designating a different microphone for this feature than what is being used for other applications such as Teams or Zoom, it allows you to mute those applications during meetings and still use the Voice Assistant with JAWS, ZoomText, or Fusion. You can find the Microphone input device combo box under the Voice Assistant group in Settings Center.

Support for Native Math Equations in Microsoft Word

JAWS and Fusion now supports reading math content in Word documents inserted through the Office ribbon without the need for additional extensions. While you can still use the MathType extension from Design Science to create math content, you now have the option to also use the built-in math creation functionality in Word. Whether math content was inserted in a document using the MathType extension or directly through the Insert tab of the ribbon, when you encounter a math equation or formula, JAWS reads the problem and then says "Math Content." You can then press INSERT+SPACEBAR followed by EQUALS to open the JAWS Math Viewer so you can study the equation in greater detail.

Once the Math Viewer is opened, you can navigate individual parts of an equation, such as variables, terms, coefficients, or exponents. As you navigate to the various components, pressing DOWN ARROW lets you drill down into and navigate within that level of the equation using LEFT and RIGHT ARROW. Pressing UP ARROW moves you back to the prior level. In addition, if you have a Braille display and JAWS is set to United States English or Unified English Braille Grade 1 or Grade 2, math equations or formulas are displayed in Nemeth Braille. Pressing ESC closes the Math Viewer and return to the document.

Other Changes

  • To accommodate the new Volume layer keystrokes, the layered command to access the Braille and Text Viewer layer is now INSERT+SPACEBARB.
  • When using the Convenient OCR feature to recognize the current control, screen, or window, you now have the option to use the Microsoft OCR engine as this may provide better OCR results for onscreen images than OmniPage, which is the default. For example, if you press INSERT+SPACEBAR, followed by O, and then W to recognize the graphical window in an application and you find the results less than satisfactory, open Settings Center, select the Use Microsoft OCR For Screen Recognitions check box, and then try the OCR again.
  • You can now have both the Avoid speech cut off when using Bluetooth headphones or some sound cards and Lower audio volume of programs while JAWS speaks options enabled at the same time in Settings Center. Previously, these two features could not be used together.
  • When using the mouse to select text in Outlook messages, resolved a long standing issue where pressing CTRL+C was not copying the selected text to the Clipboard as expected. This only worked if text was selected using the keyboard.
  • Resolved issues where JAWS and Fusion were not reading as expected when tabbing through links in Outlook messages.
  • In response to customer feedback, improved the description of the Speak Window Titles for Read-Only Messages Automatically Quick Settings option.
  • JAWS no longer says "no selection" while navigating through slides while editing a PowerPoint presentation.
  • In Excel, you can now select a range of cells on the current worksheet similar to how you select a block of text using a PlaceMarker in Word. To do this in Excel, press INSERT+WINDOWS+K to set a cell marker on the cell where you want to begin the selection, move to another location on the same worksheet, and then press INSERT+SPACEBAR followed by M to select the cells between the mark and

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